Pets Manic offers several delivery or shipping options to meet our customers' needs. Rest assured of our shipment options as we only choose reliable and efficient shipper only. However, we will always try to source out other trustable shipment method in order to achieve the economies of scale in the shipping cost for all our valued-customers like you.
Please take noted that delivery is not available for P.O. Box address.
For products that are in stock & within our location, we will ship out within 2 to 5 working days. If the products is not within our location, it will usually takes about 3 to 4 working weeks to arrive at your doorstep.
If you are ordering outside our region please allow additional time for your order to get through customs. Pets Manic is not responsible for any taxes or dues that may be associated with the shipment.
Please be informed that your order will only ship out once the full payment is received regardless to domestic or international delivery.
Shipping Rates Calculation
Our shipping rates calculation is based on its weight, dimension and the complexity of packaging and processing it required. Please take note that all the packing are follow as per United Postal Organization's rules and requirements.
According to PosLaju,the dimensional weight calculation for the shipping packages is defined according to both *light weight and bulky, the volumetric weight or actual weight of the package, whichever is greater will apply.
*light weight and bulky definition: Any of the axis measured for a package that is more than 30 cm.
The formula calculating the dimensional weight is as follows:
L x W x H (cm) /6,000 = Dimensional weights (kg)
|Weight (kg)||Zone 2||Zone 3||Zone 4|
|Doc & Parcel (below 2 kg)||First 0.500||5.96||8.61||9.28|
|Parcel more than 2 kg||First 2.500||21.20||34.45||41.08|
Zone 2 : Within Peninsular Malaysia
Zone 3 : Between Peninsular Malaysia & Sarawak
Zone 4 : Between Peninsular Malaysia & Sabah
How about International Postage Charges?
Pets Manic do ship internationally too. Our current system is based on standard Pos Malaysia International Tariff for Standard Delivery and PosLaju International Rates for Express Delivery to calculate and quote the estimation of international postage rates. International Air Parcel is a convenient and economical service that comes with the track and trace features for bulky heavy items as well as small lightweight items.
Please email us for the estimated quoted rate for your parcel if you want to opt for other options which is not shown in the web. All international transaction will be done in United States Dollar (USD) via PayPal payment method.
|Zone||Estimated Delivery Time (Working Days)||First 1 kg (RM)||Every Additional 500 gm (RM)|
|1||4 - 6||35.00||3.00|
|2||4 - 7||45.00||5.80|
|3||5 - 7||65.00||8.00|
|4||5 - 9||75.00||10.00|
|5||6 - 10||90.00||12.00|
|6||7 - 12||100.00||16.00|
|7||8 - 14||120.00||20.00|
|2||China, Hong Kong, Indonesia, Myanmar, Philippines, Thailand|
|3||Bangladesh, Cambodia, Laos, Macau, Sri Lanka, Taiwan, Vietnam|
|4||Australia, India, Japan, Pakistan, Palestine, Qatar, Saudi Arabia, United Arab Emirates|
|5||Albania, Andorra (France), Austria, Bahrain, Balearic Islands, Bhutan, Bulgaria, Corsica (France), Croatia, Czech Republic, Gibraltar, Greece, Iraq, Italy, South Korea, Liechtenstein, Luxembourg, Maldives, Monaco, Nepal, Netherlands, New Zealand, Norfolk Island, San Marino, Slovakia, Turkey, Vatican City State|
|6||Algeria, Azores, Belarus, Belgium, Bosnia and Herzegovina, Chad, Cyprus, Denmark, Egypt, Estonia, Faroe Islands, Fiji, Finland, France, Germany, Hungary, Iran, Jordan, North Korea, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Libyan Jamahiriya, Lithuania, Macedonia, Madeira, Mauritius, Moldova, Montenegro, Morocco, Namibia, Norway, Palau, Poland, Portugal, Puerto Rico, Romania, Serbia, Slovenia, South Africa, Spain, Sudan, Swaziland, Sweden, Switzerland, Tonga, Trinidad and Tobago, Tunisia, Uganda, Ukraine, Wallis and Futuna, Zambia|
|7||United Sates of America and Other countries|
How about self-pick up?
You may choose to pick-up your orders personally but you need to notify us via email or contact us personally. This services is only applicable within certain places in Klang Valley.
How about Back orders and Pre orders?
If an items goes on Back orders or Pre orders status, we will ship you the part of your order that is in stock. When the item become available, we will ship you the rest of the order. You will not be charged for any additional shipping charges for the second shipment.
Please take noted that full payment must be settled for all Pre order status.
Tracking Your Order
Tracking information is provided via email or SMS for all the orders (whichever is reachable). Your can track your order online based on the method below.
Still doubted or can't find any relevant answer over here, no worries! Pets Manic is always available to assist you with clarification of all your shipping options and doubt. Kindly feel free to reach us through:
Contract no: +6012- 255 4425 / +6017-396 1332
WhatsApp/ LINE/ ChatON : +6012-255 4425/ +6017-396 1332
Email : [email protected]